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1.Your site promise 24 hours delivery,but why I still haven't got it yet?
ANSWER:

Delivery of the items will be delayed if: 1. Your E-check is still not cleared yet. It can take up to a 4 business day for the funds to be cleared. Delivery will be made after payment has cleared. 2. Insufficient or wrong information is provided. For example, you gave the wrong name or wrong server. Delivery can only be made when the right information is given.

2.Why does the price of currency change all the time?

ANSWER:

Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of each game and server.

3.I have ordered on the wrong server or character name. What should I do?

ANSWER:

Please send us an email from your Paypal email address that you have placed the order from and include the item number and the correct server or character name. We will make delivery according to the new instructions given. As to the server&character names mistake,we'll email the customer if ingame mail recipient couldn't be found.But if there is such a character has the same name as the wrong characer name you offered. We can do nothing to help.So please be careful when placing an order.

4.How is delivery accomplished?

ANSWER:

After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and send the gold via wow mail system.

5.Do I need to provide a valid email adress?

ANSWER:

Yes.To provide a valid email adress for us to contact you is very important for if there were questions about your order,we can contact you in time to solve the questions.

6.What forms of payment do you accept?

ANSWER:

We accept payment through a Paypal account or Checking account with a CONFIRMED shipping address. Sending a payment without a CONFIRMED shipping address will be at your own risk as we will not make delivery unless we received your confirmed shipping address . We reserve the right to reject your payment if it is sent through a Paypal account without a CONFIRMED shipping address.

 Released Time:2009.10.17
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